Policies

Matoula Beach accepts these cards and reserves the right to pre-authorise your card prior to arrival.

WHAT WE DO TO CREATE A SAFE ENVIRONMENT FOR OUR CUSTOMERS AND STAFF:

We Clean. We Care. We Welcome.

WE DISINFECT AND CLEAN all surfaces multiple times a day, with special attention to those surfaces that are touched by many, with rigorous cleaning and sanitization of guest rooms and all the public areas.

WE WASH & SANITIZE OUR HANDS frequently and we encourage our guests to do the same. In all public areas sanitizer dispensers are available for our guests and colleagues.

KEEP DISTANCE  more precisely, we keep a minimum of 1,5 meters distance, both to guests and our colleagues!

NO PHYSICAL CONTACT it means -unfortunately- no handshakes, kisses, and hugs.

We use uvc lamps and steam cleaners for cleaning rooms and spaces!

WE CARE for our guests and employees by introducing additional measures to safeguard their wellbeing:

• Provision of medical masks & gloves, for our employees.
• Our buffett and restaurants operate with all the regulations of Greek government.
• Swimming pool and public areas are cleaned and operate with all the Greek government regulations.
• Regular training of our employees ensuring proper hand hygiene and awareness of Covid-19.
• We are in constant communication with the relevant health and travel & local authorities to keep our guests and employees updated and to advise them on appropriate measures to observe.

WE WELCOME our guests into our accommodation with the same warmth and passion for hospitality we have always had. We know everything is in flux right now, but we’re ready to welcome you as usual.

LET’S DO THIS TOGETHER
Let’s stand together to slow down and contain the spread of Covid-19. We are looking forward to welcoming you and strive to provide no less than extraordinary guest experiences, even in these challenging times.